MIS.

Ch.3 · Data, BI and CPM

Systems of Insight.

How do I know what is happening, and why?

What this chapter covers

Data as an asset and the data value chain. From the relational database (tables, keys, SQL) to the data warehouse, the data lake and the lakehouse. Data quality, master data and data governance. Business Intelligence and reporting. Corporate Performance Management: planning, budgeting, forecasting, consolidation, KPIs and scorecards, and how CPM closes the loop with the ERP. Descriptive, diagnostic, predictive and prescriptive analytics.

What changes with AI

Conversational BI, the semantic layer, continuous forecasting, and four checks before trusting a number produced by AI.

Seen in class

  • Conversational BI on a fictitious company's data warehouse: the same questions answered by a dashboard and by an AI assistant that chooses among curated queries, with the queries it ran shown on screen.
  • The analytics simulation, in groups (see the Simulation page).

Materials and practice

Readings